Book Description:
ISBN-13: 9781292176130
The book “Operations and Process Management: Principles and Practice for Strategic Impact (5th Edition)” provides a comprehensive overview of the key principles and practices in operations and process management. The fifth edition has been updated to include the latest trends and developments in the field, making it a valuable resource for students and professionals alike.
The book covers a wide range of topics, including operations strategy, process design, capacity planning, quality management, supply chain management, and performance measurement. It also explores the role of technology and innovation in operations management, as well as the importance of sustainability and ethical considerations.
With a focus on strategic impact, the book emphasizes the importance of aligning operations and processes with overall business objectives. It provides practical guidance on how to improve efficiency, reduce costs, and enhance customer satisfaction through effective operations management practices.
“Operations and Process Management: Principles and Practice for Strategic Impact (5th Edition)” is a comprehensive and up-to-date resource for anyone looking to deepen their understanding of operations and process management and its strategic implications.
This edition retains the full content with the added advantage of portability, allowing readers to easily access and engage with the material from any device, whether in a classroom or during fieldwork.